Ticketmaster has hired travel industry veteran Karen Klein as executive vice president and general counsel, leading the company’s legal, government affairs, public policy and human resources teams. Klein, who most recently served as general counsel for HotelTonight, will report to Ticketmaster President Jared Smith.
“Karen has unparalleled experience with some of the world’s leading consumer brands,” said Smith in a statement. He added that Klein's "extensive background in technology, and specifically the travel industry, provides her the unique ability to step in and effectively help manage and educate on the complex issues that face large global ecommerce companies like Ticketmaster."
Klein has two decades of experience as an attorney in the technology and travel space, serving as general counsel to brands like Kayak and Orbitz, telling Billboard she's been fortunate "to work with innovative companies using technology to both disrupt industries and create new ways for consumers to access experiences.” She added that Ticketmaster, which has the world's largest market share in ticketing by a large margin "has been doing just that in the live event space as the global industry leader."
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